Legal

Privacy Policy

Last updated: April 7, 2026

Merlino Marketing (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit merlinomarketing.com or engage us as a client.

1. Overview

This policy applies to all personal information processed by Merlino Marketing through our website, marketing services, advertising operations, and any related communications. By using our website or services you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

  • Information you provide. Name, business email, company, phone number, website, budget, and any details you submit through our contact forms, scheduling tools, or proposal documents.
  • Account & engagement data. Contracts, invoices, project communications, and access credentials you grant us to analytics, advertising, social, or CMS platforms.
  • Automatically collected data. IP address, device type, browser, referring URL, pages viewed, time on site, and interaction events captured via cookies and similar technologies.
  • Marketing data. Open and click data from emails we send, plus engagement signals from our paid media platforms.

3. How We Use Information

We use information to:

  • Respond to inquiries and deliver the services you request.
  • Operate, secure, and improve our website and client tools.
  • Personalize content, measure marketing performance, and optimize ad campaigns.
  • Send transactional messages, proposals, and account updates.
  • Send marketing communications you opted into. You can unsubscribe at any time using the link in any email.
  • Comply with legal obligations and enforce our agreements.

4. Cookies & Tracking

We use first-party and third-party cookies to operate the site, remember preferences, and measure traffic. Analytics partners (such as Google Analytics 4) and ad platforms (such as Google Ads, Meta, and LinkedIn) may set cookies on our site. You can disable cookies in your browser settings, though some site features may not function properly.

5. Sharing & Disclosure

We do not sell personal information. We share data only with:

  • Service providers who help us run our business (hosting, email, CRM, analytics, payment processing) under confidentiality and data-protection obligations.
  • Advertising and analytics partners for measurement and audience modeling, in accordance with their respective terms.
  • Authorities when required by law, court order, or to protect rights, property, or safety.
  • Successors in connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, restrict or object to certain processing, and withdraw consent. California residents have additional rights under the CCPA/CPRA, and EEA/UK residents under the GDPR. To exercise any of these rights, contact us at privacy@merlinomarketing.com.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purpose for which it was collected.

8. Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No system is perfectly secure; we cannot guarantee the security of any information transmitted to or from the site.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. International Transfers

Merlino Marketing is based in the United States. If you access our services from outside the U.S., your information will be transferred to, stored, and processed in the U.S. and other countries that may not provide the same level of data protection as your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted prominently or communicated by email where appropriate.

12. Contact Us

Questions, requests, or concerns? Contact us at privacy@merlinomarketing.com or by mail at:

Merlino Marketing
954 Lexington Ave #1040
New York, NY 10021
United States